RETURN POLICY (FOR SALE THRU ONLINE PORTAL OF KROSS BIKES ONLY)
If product received is not as per the specifications ordered ONLINE i.e.,
- Wrong Size,
- Significantly different from the description given
- We will also not be able to accept the return if product
Ø Is used /worn or altered,
Ø Physical damage to the box or to the product,
Ø If returned without original packaging and accessories,
Ø Serial number is tampered.
- If product is received in a damaged condition or any item or part is missing, Please mail us at firstname.lastname@example.org within 24 hours from receiving of order.
For Frame, against manufacturing defect only for One Year
For Fork , against manufacturing defect only for Six Month
For Rubber, Plastic & other transmission parts, there is no warranty